Ensuring we always work safely, delivering on our commitments.
- A yearly 50% reduction of LTI (prev. LWIF, baseline 2019 12 months avg 16.5 PPM) in a period of 2020-2023
- 20% yearly reduction of customer complaints (baseline 2019 AVG 1.3 CC / Turnover Mkr) between 2020-2023
Long-term targets / vision
We strive towards our vision of ZERO work-related illnesses and accidents and 100% customer satisfaction with delivered service/products & consistently delivering excellent customer service and customer experience.