Quality, Health & Safety


Ensuring we always work safely, delivering on our commitments.​

Short-term targets

  • A yearly 50% reduction of LTI (prev. LWIF, baseline 2019 12 months avg 16.5 PPM) in a period of 2020-2023​
  • 20% yearly reduction of customer complaints (baseline 2019 AVG 1.3 CC / Turnover Mkr) between 2020-2023

Long-term targets / vision

We strive towards our vision of ​ZERO work-related illnesses and accidents and 100% customer satisfaction with delivered service/products & consistently delivering excellent customer service and customer experience.​​